Contact Us
How Can We Help?
Whether you need help choosing the right fire pit table, have a question about your patio furniture order, or want guidance on pergola sizing.
Choose Your Preferred Channel
Live Chat
Available weekdays during business hours
Frequently Asked Questions
How long will it take to receive my order?
Orders are processed within 1 to 3 business days, with transit taking 5 to 8 business days. Total delivery time is 6 to 11 business days from your order date. Every shipment includes tracking so you can follow your fire pit table, gazebo, or patio furniture right to your door.
Do you offer free shipping on outdoor furniture?
Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size. Please see our Shipping Policy for full details.
What is your return policy for large patio items?
We want you to love your new outdoor space. If something is not quite right, please contact us within 30 days of delivery. Our team will walk you through the return or exchange process and help make it as smooth as possible for larger items like pergolas and gazebos.
Can I exchange my purchase for a different style?
Absolutely. If you would like to swap for a different finish, size, or style, reach out to our support team and we will coordinate the exchange. We recommend contacting us before shipping anything back so we can confirm availability and provide return instructions.
What type of fuel do your fire pit tables use?
Our fire pit tables are designed for use with standard 20 lb propane tanks, which are widely available at hardware and home improvement stores. Fuel type and compatibility details are listed on each product page. If you have questions about a specific model, feel free to reach out.
Are your pergolas and gazebos weather-resistant?
Our pergolas and gazebos are constructed with materials chosen for outdoor durability, including powder-coated steel frames and weather-resistant canopy fabrics. Specific material details and care recommendations are included on each product listing. We recommend reviewing those details to find the best fit for your climate.
Do you charge sales tax on orders?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us A Line
Business Hours
Our Commitment To You
Prompt Responses
Every message is read and answered within one business day by a real member of our team.
Secure Shopping
Your payment and personal information are protected with industry-standard encryption at every step.
Careful Packaging
Each fire pit table, gazebo, and patio set is packed with care to arrive safely at your home.
Free Shipping
Most orders ship free within the Continental U.S. with full tracking from warehouse to doorstep.
Owned and operated by XANDER PREMIUM PRODUCTS — 1474 Red Oak Drive, Brentwood, TN 37027











